Privacy Policy
Last updated: March 2026
1. Information We Collect
When you place an order or create an account on valueware.ug, we collect your name, email address, phone number, delivery address, and payment information. We also collect basic browsing data (pages visited, products viewed) to improve your shopping experience.
2. How We Use Your Information
- To process and deliver your orders
- To send order confirmations and delivery updates via SMS/email
- To respond to customer service inquiries
- To send promotional offers (only if you opt in)
- To improve our website and product offerings
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your delivery address and contact details with our courier and logistics partners solely for the purpose of fulfilling your order.
4. Data Security
We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
5. Cookies
We use cookies to maintain your shopping cart session and remember your preferences. You can disable cookies in your browser settings, but this may affect the functionality of the website.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. To make such a request, contact us at sales@valueware.ug.
7. Contact Us
Valueware (U) Ltd
Shop A028, Original Shauriako Plaza, Kampala
Email: sales@valueware.ug
Phone: +256-775-372-911